September, 2024
We are delighted to share that Naylor Powell Newent have won The British Property Award for the GL17-20 region.
The team performed outstandingly throughout the extensive judging period, which focused on customer service levels. The Newent team have now been shortlisted for a number of national awards which will be announced later in the year. The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.
Adam Davis, Director comments "I am delighted and very proud of the team for winning this award. At Naylor Powell we have always strived to give excellent customer service and so to be recognised with a national award is testament to the hard work and dedication of the team"
THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level.
The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is periods to ensure that agents have been rigorously and fairly judged. Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.
To speak to our Newent team then call 01531 828970, pop in and see them at No.1 High Street, Newent or email newent@naylorpowell.com.
