July, 2017
Every 6 months the 'Naylor Powell Customer Service Award' is presented to the Sales Negotiator who has demonstrated outstanding customer service. Negotiators across all 4 branches are considered and the winner is selected from feedback received through our independent review system Feefo.
The award for the first two quarters of 2017 was presented to Emma Baynham, Senior Sales Negotiator in our Gloucester Docks branch.
Emma is committed to achieving the best results and strives to go the extra mile for her clients. A selection of feedback Emma and the Gloucester team have received includes:
“Excellent professional service, friendly efficient and proactive I will recommend to my friends”
“5 star service, personal contact with the sales team at all times, and efficient all the way. Simple and straightforward.”
“Excellent customer service. Nothing was too much trouble.”
“Can't fault the service I've received. This is from valuation through to completion. Most importantly great communication. Emma & Kieran have been excellent. Good number of viewings with feedback and achieved the top end of the asking price”
“Very efficient, organised and helpful, nothing too much trouble and we were never kept waiting, overall a very pleasant experience and we would definitely use Naylor Powell again.”
Read all of our reviews here
James Birt, Director comments “At Naylor Powell we are committed to offering the best possible service to all our clients. Emma has had a fantastic 2 quarters this year and has received a significant amount of excellent feedback. The whole Naylor Powell team are always working hard for our clients and I am delighted we receive so many positive comments about our service.”
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